Refund policy
Order Cancellation Policy
Order can be cancelled only before shipping, once it has been shipped, unfortunately, it can't be cancelled.ย You can cancel an order by contacting us through whatsapp 0529665060 or sending us an email to info@shopey.ae
Return Policy
-Return or exchange:
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we canโt offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. The return charges for shipping must be paid by you.
-Return or exchange:
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we canโt offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. The return charges for shipping must be paid by you.
Refund:
If you receive a damaged item, capture the photos of the product and whatsapp them to our customer service representative to this number 0529665060ย within 24 hours. You will get the full refund or a new product.
(Important: Unfortunately, our return policy doesn't apply to western region.)
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